Why won’t my light charge?

First, confirm that your light is a rechargeable model. This is a common question because several of our lights come in battery-powered and rechargeable versions. See the question directly above in order to determine if you have a rechargeable light.

If you have a rechargeable light and it is not charging, plug in the light and see if the charging indicator light comes on.  If the light does not come on, try charging the light using a different micro-USB cable and/or charging block. Any standard micro-USB cable can be used to test this.

For WonderFlex and NuFlex Rechargeables, you can also troubleshoot by using a small screwdriver to remove the battery cover on the back of the light, then remove the battery pack without disconnecting the wires. Use a lint free cloth or an air duster to dust off the battery connections. Reassemble the light and see if it charges.

If none of these methods work, please contact us.